Privacy policy

This Online Privacy Notice (“Privacy Policy”) explains how Dentx Solutions and its Affiliates (“Dentx Solutions “) handle the Personal Data provided to them on websites, mobile sites, mobile applications, and other digital services and products controlled by Dentx Solutions, that link to this Privacy Policy (collectively, “Dentx Solutions”). Dentx Solutions is the data controller for the processing of Personal Data under applicable law.

This Privacy Notice does not apply to Dentx Solutions Sites that do not link to this Privacy Policy or to third-party Web sites to which Dentx Solutions Sites may link.

Types of information we collect online

The types of Personal Data that we may collect while you use the Dentx Solutions Sites are described in this section and include both information that you provide to us and information that we collect automatically when you use Dentx Solutions sites.

For purposes of this Privacy Notice, “Personal Data” means information that identifies you or that could reasonably be used to identify you. Examples of Personal Data include name, address, telephone number, and email address.

 

Information You Provide

You do not have to register for a service or program to receive much of the information available through Dentx Solutions.

Personal Data You Provide When Visiting Dentx Solutions Sites

Dentx Solutions collects Personal Data that you provide on Dentx Solutions Sites, for example, when purchasing a product, to receive marketing products and information,

contact Dentx Solutions customer service, or respond to Dentx Solutions questionnaires or surveys. This could include:

· Contact Information such as your name, address, phone number, or email address

· Registration Information such as your username and password.

· Employment, education and other background information when you inquire about employment with Dentx Solutions.

· Payment information (such as banking information, payment card number, expiration date, delivery address, and billing address).

· Content you may provide (for example, when you complete our Online Contact Form or submit other information).

 

Personal Data You Share During Other Interactions with Dentx Solutions

You may contact Dentx Solutions to ask questions, discuss your concerns, or report issues regarding our services. If you communicate with or request information from Dentx Solutions, you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request.

Information that may be collected automatically

When you use the Dentx Solutions online options, we also may collect certain usage and device information automatically as described below.

IP Address

We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the Dentx Solutions Sites. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about Dentx Solutions Sites and to customize content.

Tracking Technologies

Mobile Tracking

Dentx Solutions is available as mobile sites that you can use on your mobile device. If you use a mobile device to access and use the Dentx Solutions Sites, we may collect the following mobile-specific information in addition to the other information described above: device or advertising ID, device type, hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your mobile operating system, location information and usage information about your device and your use of the Dentx Solutions.

Information Collected from Other Sources

We may combine information about you from a visit to one Dentx Solutions with information about you from visits to other Dentx Solutions Sites. We may also combine information about you that is collected through the Dentx Solutions site with information that we have collected offline, as well as with information provided to us by third parties.

How we use your information

We use your Personal Data to provide you the product and services you request, communicate with you, improve your experience on the sites, generally improve our products and services and for other internal business purposes. These uses may also include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored, and later on archived, only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.

Providing Product and Services You Request

If you choose to pay online or receive more information about our services, we use the Personal Data that you provide through Dentx Solutions site to manage your orders and invoices, to process payments, to respond to your questions, provide you the services you request and offer an optimal customer experience.

Marketing

You may also receive marketing information from Dentx Solutions and related affiliates, such as offers regarding Dentx Solutions related services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact and other Personal Data to send you marketing information.

Customized User Experiences

The Personal Data that you provide may be used to create customized offers, information, or services tailored to your interests and preferences. Also, we may use your IP address and the data that we obtain automatically through the use of cookies or similar tracking technologies to make our Dentx Solutions easier to use and navigate as well as to personalize the content provided on Dentx Solutions Sites by anticipating the information and services that may be of interest to you.

Business and Product Improvement

In order to discover new facts that could help Dentx Solutions better understand customer needs and help improve, develop, and evaluate product, services, materials, and programs. Dentx Solutions analyzes the information that you have provided. For these purposes Dentx Solutions does not use information that can directly identify you.

Site Analytics and Improvement

We may use the information that you provide and the information we collect automatically about your use of the Dentx Solutions to monitor user traffic patterns and preferences for site improvement, analytics and optimization.

Process queries and generally communicate with you

We generally process your Personal Data when you contact us, send us a queries, and to follow up on your requests and questions.

Legal Basis for Processing

In certain cases, Dentx Solutions may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in the “Your Privacy Choices” section. Please note that the withdrawal of consent will not affect processing which has already occurred.

In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.

In still other instances, Dentx Solutions may process your Personal Data based on Dentx Solutions legitimate interests in communicating with you about our products and services, and about scientific research and educational opportunities. You have the right to opt-out of all such processing of your Personal Data. You may do so by contacting us as described in the “Your Privacy Choices” section.

Information we share

We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.

Third-Party Advertising and Online Behavioral Advertising

You may be provided with online advertisements of Dentx Solutions products and services on third-party websites and mobile services that are tailored to you, for example, on the basis of information that you provide to Dentx Solutions or a third-party website you are visiting, or of your browsing activity, purchases, or interests. These types of tailored online advertisements may come through several sources, such as the following:

· We may share with our advertising service providers your non-identifying information that we have obtained from cookies and other tracking technologies on our Dentx Solutions Sites.

· Some Web browsers may transmit “do-not-track” signals to Web sites with which the browser communicates. As of the Effective Date of this Privacy Notice, an industry standard has not yet been established on how to respond to these signals. Therefore, Dentx Solutions does not currently respond to these signals.

 

Affiliates, Vendors and Suppliers

We have relationships with suppliers and affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Data in the course of providing services to Dentx Solutions. We will not authorize these parties to use your Personal Data for any purpose that is not related to Dentx Solutions and its related affiliates business operation, and we do not share Personal Data from countries that require consent, unless consent has been obtain in advance to sharing with related affiliates. We require them to handle your Personal Data collected in accordance with this Privacy Notice.

Co-branded Sites

We may partner with other companies to provide you with content or services on a joint or “co-branded” basis. At a co-branded site, you will see both the Dentx Solutions Group Technologies logo and the logo of the co-branding partner displayed on your screen. You should read the individual privacy policies of our co-branding partners, as they may differ in some respects from ours. Reading these policies will help you to make an informed decision about whether to provide your information to a given site.

Legal Rights and Obligations

We reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property.

Change in Organization

In the event Dentx Solutions decides to reorganize or divest our business through sale, merger, or acquisition, Dentx Solutions may share Personal Data about you with actual or prospective purchasers. We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice.

Your privacy choices

You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, please contact us by emailing us at info@dentxsolutions.com You may also send a letter to the following address:

Dentx Solutions

1445 Charles Street

Vancouver, BC V5L2S7

Canada

 

For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a complaint, contact your local Data Protection Authority.

In all communications to Dentx Solutions, please include your email address, the Web site address, mobile application, and/or the specific Dentx Solutions product/service to which you provided Personal Data (e.g., dentxsolutions.com), and a detailed explanation of your request. If you would like to delete, amend, or correct your Personal Data and are contacting us by email, please put “Deletion Request” or “Amendment/Correction Request” in the subject line of the email. We will respond to all reasonable requests in a timely manner and may need to further confirm your identity in order to process certain requests.

 

Data security

Dentx Solutions maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through the Dentx Solutions Sites. However, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your financial-related information. Dentx Solutions cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to Dentx Solutions Sites, you must weigh both the benefits and the risks.

Third party sites and social media plug-ins

This Privacy Notice does not apply to Dentx Solutions Sites that do not link to this Privacy Notice, or to third-party Web sites to which Dentx Solutions Sites may link. Dentx Solutions Sites may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit Dentx Solutions Sites, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media Web site (e.g., Facebook, Twitter) while browsing on our Dentx Solutions Site, the social media plug-in allows that social media Web site to receive information that you have visited our Dentx Solutions. The social media plug-in also allows the social media Web site to share information about your activities on our Site with other users of their social

media Web site. These sharing settings are managed by the social media Web site and governed by its privacy policy.

Changes to our privacy policy

We will only use Personal Data in the manner described in this Privacy Policy in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, we reserve the right to change the terms of this Privacy Policy at any time. Dentx Solutions encourages you to review this Privacy Policy regularly for any changes. Any Personal Data collected upon your continued use of Dentx Solutions Sites will be handled in accordance with the currently posted Privacy Policy.

Contact details

If you would like to get in touch with us with regards to your personal data, please e-mail us at info@dentxsolutions.com or contact us at:

 

Dentx Solutions

1445 Charles Street

Vancouver, BC V5L2S7

Canada

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